
FAQ
Frequently Ask Question
Got Questions?
Got questions? We've got answers. Browse our FAQ to learn more about our classes, memberships, and studio policies.
Booking a class at UNIFY PILATES is quick and easy! Simply visit our website and log in to your account. From there, you can view the class schedule, choose your preferred session, and reserve your spot with just a few clicks. If you're new to the studio, you'll need to create an account and select your membership or class pack before booking. Our online booking system ensures you never miss out on your favorite classes. Whether you're an early bird or prefer evening sessions, you can plan your week with ease!
We recommend wearing comfortable, form-fitting athletic wear that allows you to move freely. High-waisted leggings and a supportive top are popular choices. Grip socks are required for safety and hygiene on the reformer. If you're joining us for an Intro Class, we've got you covered—your first pair of grip socks is included! Avoid wearing clothing with zippers or sharp accessories that might damage the equipment. Bring a water bottle to stay hydrated, and get ready to move, stretch, and feel amazing!
Absolutely! We understand that your fitness journey may evolve, and we're here to support your needs. You can upgrade your membership at any time by giving us at least 10 days' notice before your next billing date. Reach out to our team, and we'll guide you through the process to make the transition seamless. Upgrading your membership gives you more flexibility and access to classes, so you can stay consistent and committed to your wellness goals.
Life happens—we get it! To cancel or reschedule a class without penalty, please do so at least 8 hours before your scheduled session. This allows us to accommodate other members and keep our classes running smoothly. Late cancellations or no-shows may result in a loss of class credit or a fee, depending on your membership or package. To manage your bookings, simply log in to your account on our website or give us a call, and we'll be happy to assist you.
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We love helping new clients start their journey with Pilates, and we can't wait to have you join our Pilates Community!