
Now Hiring: Service Ambassador
We’re growing and we’re looking for someone who lights up a room. Join Unify Pilates, an award-winning boutique reformer studio in Seton, as our next Service Ambassador: the warm, welcoming face of our front desk.​
About the Role
Unify is the kind of place people don’t want to leave and that starts at the front desk. As our Service Ambassador, you’re the warm first impression and the reason members feel at home.
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What You'll Do
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Welcome every member and guest with genuine warmth - you set the tone the moment they arrive
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Check members in and manage bookings, waitlists, and the daily class schedule
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Answer questions about class types, memberships, and pricing with confidence and care
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Turn first-time visitors into regulars - follow up on intro offers and share what makes Unify special
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Support studio growth through authentic sales conversations and promotions
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Keep the studio calm, clean, and beautifully presented between classes
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Handle phone calls, emails, and member requests with attentiveness
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What We're Looking For
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A natural people-person with a warm, professional presence
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Reliable, punctual, and calm and clear-headed when the front desk gets busy
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Confident with sales and comfortable talking memberships
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Able to commit to a consistent set of part-time shifts within our operating hours -mornings, evenings, and weekends. We’ll build a schedule together; we’re not asking you to be open to all of them
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Comfortable with booking software and email - studio or fitness experience is a plus, not a requirement
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A team player who shows up for our weekly Saturday 7:00 AM team meeting with no exceptions
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Schedule
Part-time and permanent, with a consistent set of shifts across mornings, evenings, and weekends. Every Saturday at 7:00 AM, the team meets to connect, align, and set up the week ahead. It’s an early start, and it’s part of the job!
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Why Unify
Unify is built by high-performing people who take real pride in the work - a team of leaders, not just staff, each one working to make a meaningful difference for the people who walk through our doors.
Here’s what’s in it for you:
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A subsidized studio membership - train, move, and take classes where you work
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Ongoing development with industry-leading experts who grow your skills and your career
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A real path to advancement, with first access to new roles and leadership as we grow
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A supportive, high-performing team that genuinely has your back
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The pride of representing an award-winning studio: Best Pilates Studio, Calgary 2026
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At Unify, every member is seen - not processed, the way they can be at other studios. That standard starts at the front desk. We’re proud and eager to make a real difference for our clients, and we’re looking for someone just as eager to help them live stronger, healthier lives. This isn’t just a front desk job. It’s a mission.
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How to Apply
Send your resume and a short note about why you’d be a great fit using the form below. We can’t wait to meet you.
